Shipping, returns, payments and order support — answered.
We offer free shipping on all orders within the United States.
Orders typically ship within 1–2 business days and arrive within 3–5 business days for domestic U.S. deliveries.
No, we currently only ship within the USA.
You'll receive a tracking number via email once your order ships. You can also check your order status on our Track Your Order page.
You may request modifications or cancellations by contacting our customer service team after placing your order. Once an order begins processing, we cannot guarantee changes can be made.
We accept returns within 30 days of receiving your item. Items must be in their original condition with all packaging and accessories included.
Contact our customer service team via email at support@shopron.shop or by phone at +1 888-556-2111 with your order number and reason for return. We'll provide return instructions.
If the return is due to our error (damaged item, wrong item shipped, etc.), we'll cover return shipping costs. For returns due to change of mind or personal preference, the customer is responsible for return shipping.
Once we receive and inspect your return, refunds are typically processed within 5–7 business days back to your original payment method.
We accept major credit and debit cards, along with popular digital wallets. All payments are processed securely through PCI-DSS compliant third-party processors.
Yes. We do not store your payment card details — all payment information is provided directly to our secure, PCI-DSS compliant payment processors.
Yes, we collect sales tax according to applicable state and local tax laws. The exact amount is calculated at checkout based on your shipping address.
Email support@shopron.shop or call +1 888-556-2111, Monday to Friday, 9:00 AM – 5:00 PM.
Can't find your answer? Our support team responds within 1 business day.
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